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Go to your Dashboard → click the gear icon on your agent → select Configure → edit the message in the text field → click Save. Changes take effect immediately for all future missed calls.

From your Dashboard, click the gear icon on any agent and select Pause. Your agent will stop responding to missed calls until you resume it. You won't be charged execution fees while paused.

Your free trial starts the moment you complete setup, and its length is set by whoever built the agent — the exact number of days is shown on the agent's page before you install it, and on your billing screen afterwards. You can cancel anytime during the trial with zero charge.

First, check that your agent is active. Then open the agent's own setup screen and check its phone number is still connected there. If both are fine, try the Test button on your agent. If the test works but real calls do not, contact support and we will look at it with you.

Yes — each agent gets its own number, with its own messages and hours. Numbers are assigned by the Triven team rather than self-served, so ask support for another one and we will set it up for you.

Go to Settings → Billing → Cancel Subscription. If you're within your trial, you won't be charged. If you're within 30 days of purchase, you're eligible for a full refund.

Triven AI is designed to protect sensitive data using encryption, access controls, and secure handling practices. For healthcare use cases, review the Security page and confirm whether a BAA is required for your workflow.

Your Dashboard shows real-time metrics including calls handled, appointments booked, and estimated revenue recovered. For detailed analytics, click View Stats on any agent.